Terms of Service

Last updated: March 14, 2024

1. Acceptance of Terms

By accessing and using Optimum AI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Service Description

Optimum AI provides AI-powered solutions for healthcare insurance claims processing, including:

• Automated claims validation and processing
• Fraud detection and prevention
• Compliance monitoring
• Claims auditing
• Analytics and reporting

3. Use of Services

You agree to:

• Provide accurate and complete information when using our services
• Maintain the security of your account credentials
• Use the services in compliance with applicable healthcare regulations
• Not attempt to circumvent or disable any security features
• Not use the services for any illegal or unauthorized purpose

4. Medical Decision Support Disclaimer

Our services are designed to provide decision support and are not a substitute for professional medical judgment. The information and suggestions provided by our platform:

• Are not medical opinions or diagnoses
• Should not be used as the sole basis for medical decisions
• Are meant to support, not replace, professional healthcare judgment
• Should be verified by qualified healthcare professionals

5. Warranty and Liability

While we strive for accuracy and reliability in our services:

• Our services are provided "as is" without any warranties, express or implied
• We do not guarantee the accuracy, completeness, or timeliness of our services
• We are not liable for any damages arising from the use of our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages
• Our maximum liability shall not exceed the amount paid for the services in the previous 12 months

6. Intellectual Property

All content, features, and functionality of our service are owned by Optimum AI and are protected by international copyright, trademark, and other intellectual property laws. You receive a limited license to use our services as intended.

7. Confidentiality

You agree to maintain the confidentiality of any sensitive information accessed through our services, including but not limited to:

• Healthcare provider information
• Insurance claim details
• System access credentials
• Technical documentation

8. Payment Terms

All payments are processed securely through Lemonsqueezy.com. Lemonsqueezy.com is our Merchant of Record for all purchases. This means that:

• All payment processing is handled by Lemonsqueezy
• Lemonsqueezy will appear on your credit card statement
• Lemonsqueezy handles all payment-related customer support
• All payment terms and conditions are subject to Lemonsqueezy's own terms of service

9. Service Modifications

We reserve the right to modify or discontinue our service at any time without notice. We shall not be liable for any modification, suspension, or discontinuance of the service.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of England, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact Information

For questions about these terms, please contact: legal@medcopilot.com