A Coder, a Coding Reviewer, and a Scribe Next to Every Physician

Medical Copilot helps document the visit, identify coding and documentation gaps, and prepare supported codes before billing.

Runs Inside Your EHR

Physicians launch it from the Progress Note, and confirmed documentation, diagnoses, and codes are written back to the chart.

Live today
athenahealth
Coming soon

From Clinical Context to Claim-Ready Documentation

Medical Copilot reads the chart, spots a documentation gap, asks the physician a question, writes the answer into the note, and codes the diagnosis, services, and E/M level.

Start with the encounter evidence already in the EHR.

Medical Copilot reads the notes, labs, orders, and services together before recommending any action.

EHR free text

Established patient with known heart failure returns with three days of worsening dyspnea on exertion, orthopnea, and 3 kg weight gain. Exam notes bibasilar crackles and trace pedal edema. A prior echocardiogram on file shows reduced ejection fraction (EF 30%). Assessment: CHF. Increase diuretic; repeat echocardiogram, chest X-ray, and BNP ordered.

ComplaintWorsening dyspnea
ServicesChest X-ray, echocardiogram, BNP
StatusDocumentation under review

Medical Copilot Scribe

Ambient documentation that turns the visit conversation into a complete Progress Note. Available as a standalone module, or as the front door to gap analysis and coding.

Hands-Free Capture

The physician speaks with the patient or dictates between visits; the note is written with no typing and no separate dictation system.

A Complete Note, Not a Transcript

The conversation becomes a structured clinical note with the key findings extracted, ready for physician review in the chart.

Feeds the Same Engine

Every voice-captured note flows straight into the same gap analysis and coding.

Four Connected Agents, One Documentation-to-Coding Workflow

Each one keeps the reviewer in control.

Documentation Gap Agent

Reviews documentation for gaps and asks clarification queries before coding changes.

Suggested Diagnosis Agent

Turns confirmed query answers into suggested ICD-10 diagnoses with rationale and source evidence.

Services Coding Agent

Reads orders and service descriptions to suggest reviewable CPT/HCPCS codes, each aligned to its supporting diagnosis.

Ambient Documentation Agent

Turns the visit conversation into a structured clinical note that feeds gap analysis and coding review.

Built for Clinical, Coding, and Revenue Cycle Teams

Built for high-volume review, source evidence, and consistent coding workflows.

Payer-Specific Logic

Custom rules per payer, updated continuously to match changing policies and coverage guidelines.

Real-Time & Bulk Processing

Supports both point-of-care review and batch worklists for coding and billing teams.

HIS / RCM API Integration

Live inside eClinicalWorks today — eCW practices can go live in one day. Connects to other EHR and RCM systems via API, with athenahealth coming soon.

Custom Coding Guidelines

Configure payer, specialty, and protocol rules so recommendations reflect the policies your team reviews against.

Common Questions

What is Medical Copilot?
Medical Copilot is a documentation and coding platform by Optimize AI. It reads the chart, raises a compliant clarification query when documentation is incomplete, suggests the diagnosis and service codes with evidence, and assembles a claim-ready package with a full audit trail.
Does Medical Copilot replace medical coders?
No. Medical Copilot asks, suggests, and assembles, while coders and clinicians confirm every decision. Nothing clinical is finalized automatically, and every recommendation carries its source text and rationale.
How is Medical Copilot different from AI scribe tools?
A standalone scribe documents the visit conversation. Medical Copilot can also use the chart, notes, labs, orders, and services to support documentation review, code suggestions, and evidence-based billing preparation.
Can Medical Copilot reduce our dependence on outsourced coding?
Yes. With outsourced coding, charts leave the practice, codes come back days later, and physician queries travel by email. Medical Copilot codes at the point of care: the physician answers the queries while the chart is open, every code carries its evidence, and your team confirms rather than produces.
Does Medical Copilot work outside the United States, including the GCC?
Yes. Medical Copilot serves providers and RCM companies in both the United States and the GCC (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, and Oman). For US encounters it supports E/M leveling and CMS-HCC risk adjustment; for GCC markets that do not use E/M or HCC, it focuses on documentation specificity, payer rules, and reducing insurance claim rejections and resubmissions.
What coding standards does it support?
ICD-10-CM, CPT, and HCPCS coding, plus CMS-HCC V28 risk adjustment, NCCI and MUE edits, and medical-necessity checks for the US market. It adapts to regional code sets and payer requirements in other markets.
How does it help reduce avoidable denials and rework?
It helps teams catch documentation gaps, diagnosis-service mismatches, and medical-necessity issues before submission, reducing avoidable rework and resubmissions.
Does Medical Copilot integrate with eClinicalWorks?
Yes. Medical Copilot is live inside eClinicalWorks today. Physicians launch it directly from the Progress Note without leaving the chart, it reads the encounter context already in the EHR, and confirmed query responses, diagnoses, and codes are written back to the chart. Encounters can also flow in through a backend worklist for coding teams. Integration with athenahealth is coming soon.
How does Medical Copilot support HIPAA-regulated workflows?
Medical Copilot is designed for HIPAA-regulated workflows, with encryption, access controls, audit logging, and BAA support where required.

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