A Coder and a Scribe Next to Every Physician

Medical Copilot reads the chart, asks the physician when documentation falls short, writes the answers into the note, and codes the encounter with evidence behind every code.

Runs Inside Your EHR

Physicians launch it from the Progress Note, and confirmed documentation, diagnoses, and codes are written back to the chart.

Live today
athenahealth
Coming soon

Read our announcement: Medical Copilot is live inside eClinicalWorks. eClinicalWorks® is a registered trademark of eClinicalWorks, LLC. athenahealth® is a registered trademark of athenahealth, Inc.

From Clinical Context to Claim-Ready Documentation

Follow one heart failure encounter: Medical Copilot reads the chart, finds a documentation gap, asks the physician a question, writes the answer into the note, and codes the diagnosis, services, and E/M level.

Start with the encounter evidence already in the EHR.

Medical Copilot reads the notes, labs, orders, and services together before recommending any action.

EHR free text

Established patient with known heart failure returns with three days of worsening dyspnea on exertion, orthopnea, and 3 kg weight gain. Exam notes bibasilar crackles and trace pedal edema. A prior echocardiogram on file shows reduced ejection fraction (EF 30%). Assessment: CHF. Increase diuretic; repeat echocardiogram, chest X-ray, and BNP ordered.

ComplaintWorsening dyspnea
ServicesChest X-ray, echocardiogram, BNP
StatusDocumentation under review

Medical Copilot Scribe

Ambient documentation that turns the visit conversation into a complete Progress Note. Available as a standalone module, or as the front door to gap analysis and coding.

Hands-Free Capture

The physician speaks with the patient or dictates between visits; the note is written with no typing and no separate dictation system.

A Complete Note, Not a Transcript

The conversation becomes a structured clinical note with the key findings extracted, ready for physician review in the chart.

Feeds the Same Engine

Every voice-captured note flows straight into the same gap analysis and coding.

Four Connected Agents, One Documentation-to-Coding Workflow

Each one keeps the reviewer in control.

Suggested Diagnosis Agent

Turns confirmed query answers into suggested ICD-10 diagnoses with rationale and source evidence.

Services Coding Agent

Reads orders and service descriptions to suggest reviewable CPT/HCPCS codes, each aligned to its supporting diagnosis.

Documentation Gap Agent

Detects documentation gaps and prepares clarification queries before any unsupported diagnosis or coding change is made.

Ambient Documentation Agent

Turns the visit conversation into a structured clinical note that feeds gap analysis and coding review.

Built for Enterprise-Grade Healthcare Operations

The infrastructure your revenue cycle team can trust at scale.

Payer-Specific Logic

Custom rules per payer, updated continuously to match changing policies and coverage guidelines.

Real-Time & Bulk Processing

Handles single encounters instantly and massive batch claim runs efficiently.

HIS / RCM API Integration

Live inside eClinicalWorks today — eCW practices can go live in one day. Connects to other EHR and RCM systems via API, with athenahealth coming soon.

Custom Coding Guidelines

Create, edit, and publish your own payer and protocol rules so the AI always reflects your clinical context.

Common Questions

What is Medical Copilot?
Medical Copilot is a documentation and coding platform by Optimize AI. It reads the chart, raises a compliant clarification query when documentation is incomplete, suggests the diagnosis and service codes with evidence, and assembles a claim-ready package with a full audit trail.
Does Medical Copilot replace medical coders?
No. Medical Copilot asks, suggests, and assembles, while coders and clinicians confirm every decision. Nothing clinical is finalized automatically, and every recommendation carries its source text and rationale.
How is Medical Copilot different from AI scribe tools?
An AI scribe documents what was said during the visit. Medical Copilot reads the full EMR, the notes, the labs, the orders, and the services, and applies the CMS coding guidelines, so the encounter goes out coded and supported.
Can Medical Copilot reduce our dependence on outsourced coding?
Yes. With outsourced coding, charts leave the practice, codes come back days later, and physician queries travel by email. Medical Copilot codes at the point of care: the physician answers the queries while the chart is open, every code carries its evidence, and your team confirms rather than produces.
Does Medical Copilot work outside the United States, including the GCC?
Yes. Medical Copilot serves providers and RCM companies in both the United States and the GCC (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, and Oman). For US encounters it supports E/M leveling and CMS-HCC risk adjustment; for GCC markets that do not use E/M or HCC, it focuses on documentation specificity, payer rules, and reducing insurance claim rejections and resubmissions.
What coding standards does it support?
ICD-10-CM, CPT, and HCPCS coding, plus CMS-HCC V28 risk adjustment, NCCI and MUE edits, and medical-necessity checks for the US market. It adapts to regional code sets and payer requirements in other markets.
How does it reduce claim denials and rejections?
It catches documentation gaps and coding mismatches before submission. By specifying diagnoses, aligning services to the supporting diagnosis, and running medical-necessity checks up front, it helps claims go out clean the first time instead of cycling through denials and resubmissions.
Does Medical Copilot integrate with eClinicalWorks?
Yes. Medical Copilot is live inside eClinicalWorks today. Physicians launch it directly from the Progress Note without leaving the chart, it reads the encounter context already in the EHR, and confirmed query responses, diagnoses, and codes are written back to the chart. Encounters can also flow in through a backend worklist for coding teams. Integration with athenahealth is coming soon.
Is Medical Copilot HIPAA compliant?
Yes. Medical Copilot is HIPAA compliant, with data encryption, access controls, and a complete decision audit trail for compliance and appeal readiness.

Ready to see it on your own encounters?

Start with a pilot on sample encounters.

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